Returns & Refunds

Shipping Policy

At Sweet Caroline's Cards, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a hassle-free return and refund policy. You can return any item within 30 days of delivery for a full refund or exchange. To initiate a return, simply contact our customer service team and we will guide you through the process.

Return & Exchange Policy

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Personalised items cannot be returned unless there is a defect or error in the product.